Frequently Asked Questions

1How do I create a new account?

Access Get Started Today, then click Create an Account and fill out the simple form.

2What do I do if I've forgotten my password?

Access Login page and select forgot password link, then add your email address and click submit. Shortly, you will receive a link with instructions to reset your password via email.

3How much profit will our organization make?

We offer a 50% profit on all fundraising orders.

4When will I receive my profit check?

Your profit check will be sent out 30 days after your Fundraiser End Date.

5Is there a minimum order required?

No. There is no minimum order required.

6How long can my organization place online store orders after my fundraiser has ended?

Online store orders are extended 7 days after your fundraiser ends.

7How long should the sale last?

We suggest that in order to keep the enthusiasm high during your fundraising program that you limit the actual selling period to 10-15 days with the traditional type program. Certainly no more than three weeks.

8How much will I have to pay for shipping?

We offer flat rate shipping of $8.95 on a single item (product) order. Multiple items shipping rate is $11.95 on all orders under $500. Orders over $500 are FREE.

9When will my order be shipped?

Most orders usually ship within 3-5 business days. Note: During the Fall-Christmas season shipping may be extended to 5-7 days.

10How do I track my order?

At the time of shipment, you will receive an e-mail notification with tracking information. You can also find your tracking information from the account page under "Order History". Just click on the order number box that you are needing tracking information for. There you will find the fulfillment date and the tracking information. If you need to track your order simply position your cursor over the UPS tracking number and then click. It will take you directly to the UPS website and show you the shipping details for your order.

11What if I receive a damaged/missing product?

Please contact you organization admin or sales representative for replacement.

12How do you handle sales tax? What if my organization is tax exempt?

An organization is responsible for determining if they are tax exempt. If not exempt, then they are to collect the sales tax and then report the sales to their state. Except for the state of Texas.  Sales tax will be collected for the wholesale price paid by La-Tee-Da! Fundraising on all product orders shipped in Texas. La-Tee-Da! Fundraising can not recognize Texas tax exemption certificates based on state regulations.

13Why am I being charged sales tax even though my organization is tax exempt and has a tax exemption certificate?

Fundraisers held in Texas by a school, school group, PTA/PTO, booster club or other exempt organization will be charged sales tax in accordance with laws and regulations from the state. The state of Texas considers La-Tee-Da! to be the actual seller of the fundraising product with the exempt nonprofit fundraising entity merely acting as a sales agent or representative for the seller, thus the tax exempt status of the organization is not applicable. **See School Fundraisers and Texas Sales Tax. - View/Download PDF 

14Can we have more than one fundraiser per year with La-Tee-Da!?

Yes. We offer both a Spring/Summer Program and a Fall/Winter Program. Many groups will schedule one or more fundraising events for each season. We have a variety of products in our fundraising program to choose from.

15Tell me about the quality and selection of your fragrance products.

We offer several ways to fragrance your home with our best-selling 10 oz. Classic Candles, our 3-Wick Candles, the Mason Jar Candles, and our Wax Melts. We just recently introduced Room Sprays and Fragrance Gels to our fundraising line. We have over twenty years of fragrance blending expertise. We source the highest quality fragrance oil and optimal soy wax blend to bring you exceptional candles and wax melts. Our 10 oz. soy blend candles will burn up to 44 hours and are the most popular choice in our fundraising line.  All of our candles, wax melts, room sprays, aroma diffuser oils and our bath salts are made at our facility in Marshall, Texas. We only use 100% cotton or paper core wicks in our candles and test them to ensure even burning and fragrance distribution. All of these items are of the highest quality and are designed specifically to help you have a successful fundraising campaign.