Frequently Asked Questions

1I registered a FR on the old site, what do I do?

You must login, or create a new account on this new site. After getting signed in, you will need to re-register.  Click here to re-register the Fundraiser.

2How do I register my fundraiser?

Once you have signed in to your account, click the "Fundraiser Portal" tab on the Account page. If you are on the Home page, click on the  "Hold a Fundraiser" menu tab and then click the "Register Now" button under Register Fundraiser. 

3How do I order brochures for my fundraiser?

Click one of the Order Brochure links (from Account Page, from Registration page after registering FR, or from the Hold A Fundraiser Menu). Enter the quantity needed, click "add all to cart" and either click "view cart" or "proceed to checkout". 

4How do I order fundraising products?

There are two ways to place your orders for fundraising products:

From your account page simply click on the “Fundraiser Portal” tab or from the home page click "Hold a Fundraiser" and then click on the "Order Now" tab under the Order Fundraising Products heading. Next find the fundraiser registration for which you want to place an order for and click the shopping cart icon(create order) under the “Action” column. Then select the brochure from the dropdown box used for your order, enter the seller name(s) and the quantities for each product. Once you have finished entering your order, click on the “Save Worksheet” button. Once your worksheet has been saved you’ll select the existing worksheet from the dropdown box and then select “Add to Cart”. If you have entered worksheets for multiple brochures you will have to add each one separately to your cart.  After you have added all of your worksheets to your cart, click on the shopping cart icon that is located on the top left hand side of your computer screen. Now you are ready to “Checkout”. A checkout confirmation box will appear after you have selected to checkout. You will have to check both boxes before you can proceed to the checkout. Next you will have to verify your login by entering your account email and password. You are now at the checkout where you will enter the shipping address, the payment information, the billing address and then complete your order.

5How much profit will our organization make?

How much your organization actually makes is entirely up to you. We offer a minimum profit of 40% with retail sales that are less than $2400. With sales orders of $2400 or more your organization's profit will increase to 50%. That's just 160-200 items, depending on the items sold.

6Can we have more than one fundraiser per year with La-Tee-Da!?

Yes. We offer both a Spring/Summer Program and a Fall/Winter Program. Many groups will schedule one or more fundraising events for each season. We have a variety of products in our fundraising program. Some groups may choose a candle and accessory program for one season and then offer just the candles for a second or third fundraising program during the same year.

7How long should the sale last?

We suggest that in order to keep the enthusiasm high during your fundraising program that you limit the actual selling period to 10-15 days with the traditional type program. Certainly no more than three weeks.

8Is there a minimum order required?

No. There is no minimum order required. 

9Tell me about the quality and selection of your fragrance products.

We offer several ways to fragrance your home with our best-selling 10 oz. Classic Candles, our new 3-Wick Candles, the Mason Jar Candles, and our Wax Melts. We just recently introduced Room Sprays,  Aroma Diffuser Oils, and Bath Salts to our fundraising line. We have over twenty years of fragrance blending expertise. We source the highest quality fragrance oil and optimal soy wax blend to bring you exceptional candles and wax melts. Our 10 oz. soy blend candles will burn up to 44 hours and are the most popular choice in our fundraising line.  All of our candles, wax melts, room sprays, aroma diffuser oils and our bath salts are made at our facility in Marshall, Texas. We only use 100% cotton or paper core wicks in our candles and test them to ensure even burning and fragrance distribution. All of these items are of the highest quality and are designed specifically to help you have a successful fundraising campaign.

10How do you handle sales tax? What if my organization is tax exempt?

An organization is responsible for determining if they are tax exempt. If not exempt, then they are to collect the sales tax and then report the sales to their state. Except for the state of Texas.  Sales tax will be collected for the wholesale price paid by La-Tee-Da! Fundraising on all product orders shipped in Texas. La-Tee-Da! Fundraising can not recognize Texas tax exemption certificates based on state regulations.

11Why am I being charged sales tax even though my organization is tax exempt and has a tax exemption certificate?

Fundraisers held in Texas by a school, school group, PTA/PTO, booster club or other exempt organization will be charged sales tax in accordance with laws and regulations from the state. The state of Texas considers La-Tee-Da! to be the actual seller of the fundraising product with the exempt nonprofit fundraising entity merely acting as a sales agent or representative for the seller, thus the tax exempt status of the organization is not applicable. **See School Fundraisers and Texas Sales Tax. - View/Download PDF 

12How do I track my order?

At the time of shipment, you will receive an e-mail notification with tracking information. You can also find your tracking information from the account page under "Order History". Just click on the order number box that you are needing tracking information for. There you will find the fulfillment date and the tracking information. If you need to track your order simply position your cursor over the FedEx tracking number and then click. It will take you directly to the FedEx website and show you the shipping details for your order.

13UPS Shipping Fees - How to Avoid them during Covid-19!

Presently, UPS orders are being returned back to our distribution center due to customers not being at the delivery location. Due to the coronavirus outbreak, UPS will make only 1 delivery attempt. If there is no one at the school/business at the time of UPS arrival, UPS will return your product at your expense.

It is very important for you to please confirm that someone will be available at all times if you are shipping to a school or business and this includes after hours! With that said, shipping to a residential address is by far, the best option. A residential address does not require a signature. Any other address will require a signature.